Social Media Wildfires: The Crisis Show

Episode #67 of The Crisis Show, which aired March 19, 2014, was a discussion about social media wildires and how to deal with them. Host Rich Klein (NY) was joined by Chris Syme (Montana).  Send questions and comments to TheCrisisShow@gmail.com. Please use #TheCrisisShow on social media posts. Tel: 917-470-3073  (including sponsorship requests, guests inquiries) For more information about the [...]

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Severe Weather & Crisis Tips For Business: The Crisis Show

Episode #66 of The Crisis Show, which aired March 5, 2014 was a discussion about severe weather preparedness. Host Rich Klein (NY) was joined by regular co-host Michael McKenna of TEAM_Solutions (TX).  Send questions and comments to TheCrisisShow@gmail.com. Please use #TheCrisisShow on social media posts. Tel: 917-470-3073  (including sponsorship requests, guests inquiries) For more information about the host: Rich [...]

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Tragic Carbon Monoxide Leak At Legal Sea Foods Restaurant on Long Island

Episode #65 of The Crisis Show, which aired February 26, 2014, was a discussion that focused on the tragic carbon monoxide leak at a Legal Sea Foods restaurant on Long Island. Host Rich Klein (NY) was joined by Cheryl Byrne (MA).  Send questions and comments to TheCrisisShow@gmail.com. Please use #TheCrisisShow on social media posts. Tel: 917-470-3073  (including sponsorship requests, [...]

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Chevron Pizza Apology, United Airlines Turbulence & Crisis Management

Episode #64 of The Crisis Show, which aired February 19, 2014, was a discussion that focused largely on Chevron after a crisis incident in southwest Pennsylvania. We also analyzed a turbulence incident with United Airlines. Host Rich Klein (NY) was joined by Ron Smith (Buffalo), a professor of public communication at Buffalo State (SUNY) and a consultant.    [...]

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Subway, Copenhagen Zoo, PR Ethics & Paypal Memo on Episode 63 of The Crisis Show

Episode #63 of The Crisis Show, which aired February 12, 2014, included discussions on multiple issues, including Subway’s decision to remove a dangerous chemical from its bread supply after pressure from a blogger. We also discussed an incident at the Copenhagen Zoo in which a giraffe was euthanized in front of guests, the intersection of [...]

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Does CVS Bold Announcement Mean Crisis For Competitors Like Walgreens?

Episode #62 of The Crisis Show, which aired February 5, 2014, was an analysis of the announcement made by CVS that it will no longer sell cigarettes and tobacco products — and how that puts its competitors in crisis mode.  Host Rich Klein of Rich Klein Crisis Management in New York was solo commentator.    [...]

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Royal Mess for Royal Caribbean After Explorer of The Seas Returns

Episode #61 of The Crisis Show, which aired January 29, 2014, was an analysis of the crisis facing Royal Caribbean and its Explorer of the Seas ship that returned to port earlier in the day after nearly 700 passengers fell ill with gastrointestinal viruses. Host Rich Klein of Rich Klein Crisis Management in New York was [...]

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Freedom Industries, International Nutrition Fail Miserably In Crisis Management Tests

Episode #60 of The Crisis Show, recorded January 22, 2014, examined how two companies — Freedom Industries and International Nutrition — failed crisis management basics in the aftermath of their respective crisis situations.   Host Rich Klein of Rich Klein Crisis Management in New York was joined by Gerald Baron of Agincourt Strategies.    Links [...]

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Experts Discuss 2014 Trends, Give Tips on Crisis & Reputation Management

Episode #59 of The Crisis Show, which aired January 8, 2014, was a 90-minute special episode that looked back on some crisis/reputation events of 2013 and offered real world advice to leaders in the areas of crisis management, crisis communications, social media, emergency management and workplace violence. Host Rich Klein was joined by Mike McKenna, Felix P. [...]

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Typhoon Yolanda: Disaster Response, Recovery in Natural Disasters

Episode #58 of The Crisis Show, which aired November 13, 2013 was a look at Tyhoon Yolanda that and disaster recovery/response issues related to natural disasters.  Host Rich Klein was joined by Mike McKenna of TEAM Solutions (Texas) Some links related to Typhoon Yolanda: Official Philippines Government website Google Crisis Map on Yolanda The Weather Channel on Yolanda [...]

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