The Crisis Show

The Obama Administration & Crisis Management-The Crisis Show

Rich Klein — Thu, 16 May 2013 12:10:53 +0000

Episode #39 of The Crisis Show, which aired May 15, 2013, discussed the trifecta of crises now facing the Obama Administration. Host Rich Klein was joined for a free-wheeling discussion with Jane Jordan-Meier, president and CEO of The Media Skills Academy.

Links related to this episode:

Resignation letter of Steve Miller, former Acting Commissioner of IRS (May 15, 2013)

Initial reaction by President Obama regarding IRS (May 13, 2013)

Report by Treasury Department Inspector General on IRS targeting

White House press briefing by Jay Carney (May 14, 2013)

Press Conference held by Attorney General Eric Holder (May 14, 2013)

Attorney General Eric Holder vs Darrell Issa during hearings

Story from The Wall Street Journal about release of Obama Administration emails regarding Benghazi (May 15, 2013)

Join us for the next episode of The Crisis Show via YouTube.

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Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

When Breaking News Turns Into Your Next Crisis

Rich Klein — Thu, 09 May 2013 18:52:31 +0000

Episode #38 of The Crisis Show, recorded on May 8, 2013, discussed how unexpected breaking news can become a sudden crisis for an organization.


Host Rich Klein was solo for this episode, which is just under 6 minutes.


Join us for the next episode of The Crisis Show via YouTube.
Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

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Tel: 347-903-7361 (including sponsorship requests, guests inquiries)
For more information about the host:

Rich Klein



From Boston to Bangladesh: Harsh Reminders to Plan For the Worst
Rich Klein — Thu, 02 May 2013 13:21:33 +0000

Episode #37 of The Crisis Show, which aired on May 1, 2013, discussed some crisis preparation lessons from four catastrophic events in the last two weeks of April 20113: the Boston Marathon bombings; West, TX fertilizer factory explosion; earthquake in China and collapse of garment factory in Bangladesh. 

Host Rich Klein was solo for this episode, which is just under 15 minutes.


Join us for the next episode of The Crisis Show via YouTube.

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 347-903-7361 (including sponsorship requests, guests inquiries)
For more information about the host:

Rich Klein at Rich Klein Crisis Management
 



West, TX  Fertilizer Plant Tragedy Focus of The Crisis Show – Episode #36
Rich Klein — Thu, 25 Apr 2013 16:12:36 +0000

Episode #36 of The Crisis Show, which aired on April 24, 2013, explored the aftermath of the fire/explosion at the West, TX fertilizer plant.
Host Rich Klein was joined Jane Jordan-Meier and Mike McKenna.

 
Links related to this episode:
Wikipedia entry on West Fertilizer Company explosion
Statement by West Fertlizer owner
Initial statement by Texas Gov. Rick Perry about tragedy
WSJ article on search and rescue efforts in West, TX
Dallas Morning News article about West Fertlizer Co. documents filed with EPA
Join us for the next episode of The Crisis Show via YouTube.
Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 347-903-7361 (including sponsorship requests, guests inquiries)
For more information about the host:

Rich Klein at Rich Klein Crisis Management
 



Boston Tragedy: Emergency Management, Media Relations & Social Media Etiquette
Rich Klein — Thu, 18 Apr 2013 13:15:52 +0000

Episode #35 of The Crisis Show, which aired on April 17, 2013, explored the aftermath of the bombings at the Boston Marathon two days earlier.
Host Rich Klein was joined by  Shel Holtz and Mike McKenna.

 
 
Links related to this episode:
First press conference after Boston Marathon explosions
Second press conference after Boston Marathon explosions
Boston Police Department’s Twitter account
Story about Epicurious and its social media posts after explosions in Boston (Mashable)




Join us for the next episode of The Crisis Show via YouTube.
Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 347-903-7361 (including sponsorship requests, guests inquiries)
For more information about the host:

Rich Klein at Rich Klein Crisis Management
 



Law Firm (Online) Reputation Focus of The Crisis Show
Rich Klein — Thu, 11 Apr 2013 11:29:34 +0000

Episode #34 of The Crisis Show, which aired on April 10, 2013, explored the online reputation of law firms, particularly those facing crisis situations. 
Host Rich Klein was joined by  Steve Giovinco of Recover Reputation for a conversation about crisis management, social media and search engine results.

 
Links related to this episode:
LA Times story regarding law firm report on Rutgers basketball crisis
Negative NY Post story about a law firm founding partner 
Rich Klein’s article on how law firms can use social media in a crisis (Strategies, The Journal of Legal Marketing

Steve Giovinco’s infographic/blog about online reputation management



Join us for the next episode of The Crisis Show via YouTube.
Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

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Tel: 347-903-7361 (including sponsorship requests, guests inquiries)
For more information about the host:

Rich Klein at Rich Klein Crisis Management
 



Rutgers & Louisville: Tale of Two College Sports Teams
Rich Klein — Thu, 04 Apr 2013 11:00:29 +0000

Episode #33 of The Crisis Show, which aired on April 3, 2013, explored college sports crises, tied to the breaking news of Mike Rice, the Rutgers University men's basketball coach who was fired a few hours before our show. We also examined the heartwarming story of Kevin Ware, the University of Louisville guard who broke his leg during the NCAA tournament. 
Host Rich Klein was joined by Karen Freberg, Ph.D, Ass’t Professor of Strategic Communications at the University of Louisville; Phil Kinard, starting center for men’s basketball team at SUNY-New Paltz in the early 1980′s and Gene Bentz, guard-forward for the Columbia University men’s basketball team in the mid 1970′s.


Join us for the next episode of The Crisis Show via YouTube.
Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

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Tel: 347-903-7361 (including sponsorship requests, guests inquiries)
For more information about the host:

Rich Klein at Rich Klein Crisis Management
 



College Sports Crises (Rutgers) & Institutional Reputation (Louisville) on The Crisis Show Tonight
Rich Klein — Wed, 03 Apr 2013 14:11:42 +0000
Tune in at 7 pm EDT tonight for an “All-Star” panel that will look at college sports crises and their impact on the institution’s reputation.
First, we’ll look at the fiasco surrounding Rutgers University and its men’s basketball coach, Mike Rice, who could be terminated by the time we go on air. 
Then, we’ll talk about how the injury to University of Louisville’s Kevin Ware resulted in a social media wildfire — but also an opportunity for the student athlete and the university to enhance Louisville’s reputation. 
We’ll be joined by Karen Freberg, a professor of strategic communications at the University of Louisville and a former collegiate athlete (track and field) herself. 
We’re also expecting two former NCAA men’s basketball players – including one from Columbia who played in December 1975 at Madison Square Garden against Bobby Knight’s 1976 NCAA championship team.
Watch the show here.
If you want to Tweet in advance or during the show, please use #TheCrisisShow. 
–Founder/Host Rich Klein



School District Responses to Crisis: When Teachers, Principals Are Arrested
Rich Klein — Thu, 21 Mar 2013 12:28:42 +0000

Episode #32 of The Crisis Show, which aired on March 20, 2013, explored breaking news regarding how school districts/superintendents respond to the arrest of teachers, principals and other staff. 

Host Rich Klein was solo this week. 



Join us for the next episode of The Crisis Show via YouTube.
Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 347-903-7361 (including sponsorship requests, guests inquiries)
For more information about the host:

Rich Klein at Rich Klein Crisis Management
 



Some Crisis Lessons Learned From Fukushima Nuclear Disaster – The Crisis Show
Rich Klein — Thu, 14 Mar 2013 10:57:12 +0000

Episode #31 of The Crisis Show, which aired on March 13, 2013, explored crisis management lessons learned from the Fukshima  Daiichi nuclear power plant disaster, two years after the meltdown there was sparked by a massive earthquake and tsuanmi that struck Japan on March 11, 2011.

Host Rich Klein was joined by Dr. Ian G. McKinley, a global expert in radioactive waste management; Mike McKenna, an emergency management expert in Dallas,TX; Guylaine Maltais, a risk communications consultant in Canada, and Gerard Braud, media trainer/crisis management specialist in New Orleans, LA.
 
Links related to this episode:
Story about edited video footage released by TEPCO (March 11, 2011 to March 16, 2011)
Official Japanese Government Report on Fukushima to IAEA Ministerial Conference on Nuclear Safety
Report on Fukushima by the American Nuclear Society
Responding to Fukshima's Challenges , Opinion piece co-authored by guest Ian G. McKinley in The Japan Times


TEPCO (Tokyo Electric Power Company) webpage updates on Fukushima
Radiation in Japan - The Science Behind the Headline  
BBC News tour of Fukushima in March 2013 (story and video)
Search & Rescue in Japan (via US Resources)  
Join us for the next episode of The Crisis Show via YouTube on March 20, 2013.
Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 347-903-7361 (including sponsorship requests, guests inquiries)
For more information about the host:

Rich Klein at Rich Klein Crisis Management