KFC, Delta Airlines Social Media Snafus Plus Redskins Lose Trademark

Watch Episode #75 of The Crisis Show right here at 2:30 pm Pacific on June 18, 2014. Or anytime after that on tape.
http://www.youtube.com/watch?v=cvg_YTWMaC0

Rich Klein (NY) and Shel Holtz (CA) talk about Kentucky Fried Chicken, Delta Airlines and the Washington Redskins.

CLICK HERE TO WATCH OUR 2ND ANNIVERSARY EPISODE LIVE ON JUNE 11

This week, we are celebrating our second anniversary on air in a big way with big talent.

Watch our special, All-Star Panel Episode LIVE Right Here on June 11, 2014
8 pm EST

Social Media Wildfires: The Crisis Show

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Episode #67 of The Crisis Show, which aired March 19, 2014, was a discussion about social media wildires and how to deal with them. Host Rich Klein (NY) was joined by Chris Syme (Montana). 

Send questions and comments to TheCrisisShow@gmail.com.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Severe Weather & Crisis Tips For Business: The Crisis Show

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Episode #66 of The Crisis Show, which aired March 5, 2014 was a discussion about severe weather preparedness. Host Rich Klein (NY) was joined by regular co-host Michael McKenna of TEAM_Solutions (TX)

Send questions and comments to TheCrisisShow@gmail.com.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Tragic Carbon Monoxide Leak At Legal Sea Foods Restaurant on Long Island

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Episode #65 of The Crisis Show, which aired February 26, 2014, was a discussion that focused on the tragic carbon monoxide leak at a Legal Sea Foods restaurant on Long Island. Host Rich Klein (NY) was joined by Cheryl Byrne (MA). 


Send questions and comments to TheCrisisShow@gmail.com.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Chevron Pizza Apology, United Airlines Turbulence & Crisis Management

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Episode #64 of The Crisis Show, which aired February 19, 2014, was a discussion that focused largely on Chevron after a crisis incident in southwest Pennsylvania. We also analyzed a turbulence incident with United Airlines. Host Rich Klein (NY) was joined by Ron Smith (Buffalo), a professor of public communication at Buffalo State (SUNY) and a consultant. 

 

Links related to this episode:

Chevron website updates on incident

Article in The Huffington Post about free pizza certificate

Philadelphia Daily News story on Chevron pizza certificate

Ron Smith quoted in AlJazeera on Chevron

Chevron on Twitter

Chevron on Facebook 

CNN story on United flight turbulence incident

United Airlines on Twitter

United Airlines on Facebook

Send questions and comments to TheCrisisShow@gmail.com.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Subway, Copenhagen Zoo, PR Ethics & Paypal Memo on Episode 63 of The Crisis Show

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Episode #63 of The Crisis Show, which aired February 12, 2014, included discussions on multiple issues, including Subway's decision to remove a dangerous chemical from its bread supply after pressure from a blogger. We also discussed an incident at the Copenhagen Zoo in which a giraffe was euthanized in front of guests, the intersection of PR and think tanks, and the impact on PayPal from its CEO's scathing internal memo that went public. Host Rich Klein (NY) was joined by Shel Holtz (CA) and Greg W. Brooks (NV). 

 

Links related to this episode:

NBC story about Subway removing chemical from bread

NPR article about Copenhagen Zoo and online protests

NY Times story about PR firm and its non-profit think tank

TPM story on campaign trolling

Story about PayPal CEO memo

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Does CVS Bold Announcement Mean Crisis For Competitors Like Walgreens?

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Episode #62 of The Crisis Show, which aired February 5, 2014, was an analysis of the announcement made by CVS that it will no longer sell cigarettes and tobacco products -- and how that puts its competitors in crisis mode.  Host Rich Klein of Rich Klein Crisis Management in New York was solo commentator. 


 

 

Links related to this episode:

CVS website page devoted to announcement

CVS page on Facebook

Chicago Tribune story on announcement, pressure on others

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Royal Mess for Royal Caribbean After Explorer of The Seas Returns

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Episode #61 of The Crisis Show, which aired January 29, 2014, was an analysis of the crisis facing Royal Caribbean and its Explorer of the Seas ship that returned to port earlier in the day after nearly 700 passengers fell ill with gastrointestinal viruses. Host Rich Klein of Rich Klein Crisis Management in New York was joined by cruise law attorney Jim Walker (Florida), who writes the popular Cruise Law blog. 


Links related to this episode:

Rich Klein Crisis blog post about Royal Caribbean

Jim Walker’s initial blog post about Royal Caribbean

Royal Caribbean CEO Richard Fein on CNBC (January 27, 2014)

Royal Caribbean Press Releases About Explorer of The Seas

Royal Caribbean on Twitter

Royal Caribbean PR on Twitter

CNN story on ship’s return to port (January 28, 2014)

Time Magazine’s iist of worst norovirus outbreaks aboard cruise ships 

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

The Crisis Show airs on Wednesdays at 7pm Eastern Time