Paula Deen, Bigotry & Hostile Work Environments – The Crisis Show

Episode #44 of The Crisis Show, recorded June 26, 2013, explored workplace issues such as hostile work environments (in light of the Paula Deen story) and workplace violence prevention and response.  Host Rich Klein (New York) was joined by Felix Nater (Charlotte, NC) and Mike McKenna (Fort Worth, TX) Links related to this episode: Paula Deen interview [...]

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Corporate Reputation, Risk Management on The Crisis Show

Episode #43 of The Crisis Show, which aired June 19, 2013 was a broad discussion about corporate reputation and risk management. Host Rich Klein was joined by Gerald Baron and David Van. Links related to this episode: Internal SEC Letter About Corporate Responsibility in Settlements AP story on termination of Men’s Wearhouse founder George Zimmer [...]

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Santa Monica Shootings, Philadelphia Building Collapse, Cheerios & PRISM

Episode #42 of The Crisis Show, recorded June 12, 2013, marked the show’s one-year anniversary. Host Rich Klein was joined by original co-host Melissa Agnes, Mike McKenna and Shel Holtz. Topics: Santa Monica College shootings, the building collapse in Philadelphia, Cheerios and its handling of a social media challenge and the stunning revelations about the [...]

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Walmart, Royal Caribbean, Rutgers University and Tim Cook – The Crisis Show

Episode #41 of The Crisis Show, recorded May 29, 2013, talked about the reputation challenges this week faced by Walmart, Royal Caribbean, Rutgers University and Tim Cook of Apple. Host Rich Klein was solo. Links related to this episode: Reuters story about Walmart fine Walmart news release on pleas agreements  Travel Weekly article about Royal Caribbean Associated [...]

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Tornado Strike in Oklahoma: Emergency Management & Communications

Episode #40 of The Crisis Show, which aired Tuesday, May 21, 2013, discussed emergency management / crisis communications issues pegged to the tragic tornado that devastated Moore, Oklahoma a day earlier. Host Rich Klein was joined by Mark Basnight, Public Information Officer for the Charlotte, NC Fire Department and Mike McKenna, founder/president of Team Solutions in Texas. [...]

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The Obama Administration & Crisis Management-The Crisis Show

Episode #39 of The Crisis Show, which aired May 15, 2013, discussed the trifecta of crises now facing the Obama Administration. Host Rich Klein was joined for a free-wheeling discussion with Jane Jordan-Meier, president and CEO of The Media Skills Academy. Links related to this episode: Resignation letter of Steve Miller, former Acting Commissioner of IRS (May 15, [...]

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When Breaking News Turns Into Your Next Crisis

Episode #38 of The Crisis Show, recorded on May 8, 2013, discussed how unexpected breaking news can become a sudden crisis for an organization. Host Rich Klein was solo for this episode, which is just under 6 minutes. Join us for the next episode of The Crisis Show via YouTube. Please Tweet about any episode of the show [...]

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From Boston to Bangladesh: Harsh Reminders to Plan For the Worst

Episode #37 of The Crisis Show, which aired on May 1, 2013, discussed some crisis preparation lessons from four catastrophic events in the last two weeks of April 20113: the Boston Marathon bombings; West, TX fertilizer factory explosion; earthquake in China and collapse of garment factory in Bangladesh. Host Rich Klein was solo for this episode, which [...]

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West, TX Fertilizer Plant Tragedy Focus of The Crisis Show – Episode #36

Episode #36 of The Crisis Show, which aired on April 24, 2013, explored the aftermath of the fire/explosion at the West, TX fertilizer plant. Host Rich Klein was joined Jane Jordan-Meier and Mike McKenna.   Links related to this episode: Wikipedia entry on West Fertilizer Company explosion Statement by West Fertlizer owner Initial statement by Texas Gov. [...]

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Boston Tragedy: Emergency Management, Media Relations & Social Media Etiquette

Episode #35 of The Crisis Show, which aired on April 17, 2013, explored the aftermath of the bombings at the Boston Marathon two days earlier. Host Rich Klein was joined by  Shel Holtz and Mike McKenna.     Links related to this episode: First press conference after Boston Marathon explosions Second press conference after Boston Marathon explosions [...]

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