Tag Archives: food safety

Food Safety Focus: Blue Bell Ice Cream & Kraft Recall With Guest Bill Marler

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Episode #96 of The Crisis Show, which aired March 18 2015, focused on two food safety crises: Blue Bell ice cream &  the Kraft macaroni and cheese recall -- as well as some earlier crisis management case studies.  

Host Rich Klein (NY) was joined by Bill Marler, the leading attorney in the United States on food safety.

 


Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Subway, Copenhagen Zoo, PR Ethics & Paypal Memo on Episode 63 of The Crisis Show

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Episode #63 of The Crisis Show, which aired February 12, 2014, included discussions on multiple issues, including Subway's decision to remove a dangerous chemical from its bread supply after pressure from a blogger. We also discussed an incident at the Copenhagen Zoo in which a giraffe was euthanized in front of guests, the intersection of PR and think tanks, and the impact on PayPal from its CEO's scathing internal memo that went public. Host Rich Klein (NY) was joined by Shel Holtz (CA) and Greg W. Brooks (NV). 

 

Links related to this episode:

NBC story about Subway removing chemical from bread

NPR article about Copenhagen Zoo and online protests

NY Times story about PR firm and its non-profit think tank

TPM story on campaign trolling

Story about PayPal CEO memo

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Royal Mess for Royal Caribbean After Explorer of The Seas Returns

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Episode #61 of The Crisis Show, which aired January 29, 2014, was an analysis of the crisis facing Royal Caribbean and its Explorer of the Seas ship that returned to port earlier in the day after nearly 700 passengers fell ill with gastrointestinal viruses. Host Rich Klein of Rich Klein Crisis Management in New York was joined by cruise law attorney Jim Walker (Florida), who writes the popular Cruise Law blog. 


Links related to this episode:

Rich Klein Crisis blog post about Royal Caribbean

Jim Walker’s initial blog post about Royal Caribbean

Royal Caribbean CEO Richard Fein on CNBC (January 27, 2014)

Royal Caribbean Press Releases About Explorer of The Seas

Royal Caribbean on Twitter

Royal Caribbean PR on Twitter

CNN story on ship’s return to port (January 28, 2014)

Time Magazine’s iist of worst norovirus outbreaks aboard cruise ships 

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Horse Meat Crisis, Food Chain Issues on The Crisis Show

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Episode #29 of The Crisis Show, which aired on February 27, 2013, analyzed the widening horse meat crisis that has taken hold across Europe.

Host Rich Klein was joined by attorney William Marler (Seattle), Krishna De, a digital/social media pioneer (Ireland).
and Mark Castellana, a fresh food/beverage industry consultant (Dallas).

Links related to this episode:

Food Safety Authority of Ireland
Food Standards Agency (UK)
Horse Meat scandal - Chart and Timeline from BBC
The Guardian coverage of horse meat crisis
Text of speech by Tesco executive Philip Clarke to National Farmers Union
Statement by Ikea
Bill Marler's blog on food poisoning
Krishna De blog (BizGrowthNews)

Join us for the next live episode of The Crisis Show via YouTube on March 6, 2013.

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.
Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com
.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein at Rich Klein Crisis Management

 

Episode 8 – Website hackings, Standard Chartered Bank, Oil Spills and More

This week on The Crisis Show we had a special guest, Shel Holtz, join us to discuss an eloquent letter he wrote to Rachel Maddow after she attacked the crisis management profession.

Other topics for the August 8, 2012 episode included:

  • Standard Chartered Bank in bed with Iran
  • Embridge oil spill and Chevron refinery fire
  • Hacked accounts: Mat Honan, Apple, Reuters and Major League Baseball
  • Recalls of the week: Gills Onions and Garden Fresh Foods
  • #CrisisFail of the week: The White House removing stories from major blogs and news websites
  • Discussion with Shel Holtz on MSNBC’s Rachel Maddow’s ill-advised comments about crisis management professionals
  • Crisis Tips of the Week

Watch the replay of The Crisis Show here:

Additional links worth your time:

An excellent example of crisis management done right via social media
Chevron Facebook
Chevron Twitter
Chevron Website

Hackers
This is a must-read article by Mat Honan on how easy it was for hackers to gain access to many of his accounts and completely wipe out his MacBook, iPad and iPhone.

An Open Letter to Rachel Maddow
Another must-read by Shel Holtz 

Stay Tuned Next Week!

Join us August 15, 2012 at 7pm ET, via YouTube, for another live airing of The Crisis Show.

Special segment for August 15: Back to School: What school administrators need to do, what parents, students and communities need to know about crisis management and crisis communications.

Have any questions or show topic ideas you’d like to share?

Please send your comments and/or questions to questions@thecrisisshow.com. You can also reach us on Twitter with #TheCrisisShow and on Facebook.