Tag Archives: online reputation

Textbook Crisis Management? Not by McGraw-Hill

Episode 109 – Host Rich Klein discussed how a Texas mother exposed revisionist history in a textbook published by McGraw-Hill — and the company’s reaction to the crisis.

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Rich Klein

Mike Pence, RFRA & Crisis Management

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Episode #99 of The Crisis Show, which aired April 1, 2015, focused on Indiana's Religious Freedom Restoration Act. Host Rich Klein (NY) was joined by Shel Holtz and Olivier Blanchard.

 

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Rich Klein

Heinz, Kraft Reputation Issues With Merger Announcement

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Episode #97 of The Crisis Show, which aired March 25 2015, focused on the reputation issues that Heinz and Kraft will face with their announced merger.

Host Rich Klein (NY) was solo.

 

 


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For more information about the host:
Rich Klein

Food Safety Focus: Blue Bell Ice Cream & Kraft Recall With Guest Bill Marler

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Episode #96 of The Crisis Show, which aired March 18 2015, focused on two food safety crises: Blue Bell ice cream &  the Kraft macaroni and cheese recall -- as well as some earlier crisis management case studies.  

Host Rich Klein (NY) was joined by Bill Marler, the leading attorney in the United States on food safety.

 


Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

DuPont CEO Not Visible In Aftermath of Texas Chemical Plant Tragedy

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Host Rich Klein was solo for Episode #87 of The Crisis Show (recorded November 20th, 2014) and discussed the absence of DuPont's CEO in the aftermath of a deadly accident in Texas.

 

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Two Years After Sandy: Emergency Management, Business Continuity & More

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Episode #85 of The Crisis Show, which aired October 29, 2014, discussed some emergency management, business continuity and communications lessons from Superstorm Sandy on the two year anniversary of the disaster.


 

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Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Crisis Management Lessons from Ebola, Texas Health Presbyterian & Frontier Airlines

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Episode #84 of The Crisis Show, recorded October 15, 2014, offered crisis management advice tied to the Ebola crisis.
Host Rich Klein (NY) was solo.

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Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Episode #77: Five Reasons Leaders Fail At Crisis Management

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Episode #77 of The Crisis Show, which aired July 9, 2014, was a discussion about a recent article written by host Rich Klein about the five reasons leaders fail at crisis management.

Send questions and comments to TheCrisisShow@gmail.com.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Social Media Wildfires: The Crisis Show

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Episode #67 of The Crisis Show, which aired March 19, 2014, was a discussion about social media wildires and how to deal with them. Host Rich Klein (NY) was joined by Chris Syme (Montana). 

Send questions and comments to TheCrisisShow@gmail.com.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Royal Mess for Royal Caribbean After Explorer of The Seas Returns

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Episode #61 of The Crisis Show, which aired January 29, 2014, was an analysis of the crisis facing Royal Caribbean and its Explorer of the Seas ship that returned to port earlier in the day after nearly 700 passengers fell ill with gastrointestinal viruses. Host Rich Klein of Rich Klein Crisis Management in New York was joined by cruise law attorney Jim Walker (Florida), who writes the popular Cruise Law blog. 


Links related to this episode:

Rich Klein Crisis blog post about Royal Caribbean

Jim Walker’s initial blog post about Royal Caribbean

Royal Caribbean CEO Richard Fein on CNBC (January 27, 2014)

Royal Caribbean Press Releases About Explorer of The Seas

Royal Caribbean on Twitter

Royal Caribbean PR on Twitter

CNN story on ship’s return to port (January 28, 2014)

Time Magazine’s iist of worst norovirus outbreaks aboard cruise ships 

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein