Tag Archives: Rich Klein

Emergency Management: Earthquakes, Flooding & More

Episode 110, which aired October 28, 2015, discussed emergency management issues: earthquakes, flooding and more. Host Rich Klein was joined by Mike McKenna (TEAM_Solutions, TX).

Subscribe to me on YouTube

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Two Years After Sandy: Emergency Management, Business Continuity & More

Subscribe to me on YouTube

Episode #85 of The Crisis Show, which aired October 29, 2014, discussed some emergency management, business continuity and communications lessons from Superstorm Sandy on the two year anniversary of the disaster.


 

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Crisis Management Lessons from Ebola, Texas Health Presbyterian & Frontier Airlines

Subscribe to me on YouTube

Episode #84 of The Crisis Show, recorded October 15, 2014, offered crisis management advice tied to the Ebola crisis.
Host Rich Klein (NY) was solo.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Episode #77: Five Reasons Leaders Fail At Crisis Management

Subscribe to me on YouTube

Episode #77 of The Crisis Show, which aired July 9, 2014, was a discussion about a recent article written by host Rich Klein about the five reasons leaders fail at crisis management.

Send questions and comments to TheCrisisShow@gmail.com.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

CLICK HERE TO WATCH OUR 2ND ANNIVERSARY EPISODE LIVE ON JUNE 11

This week, we are celebrating our second anniversary on air in a big way with big talent.

Watch our special, All-Star Panel Episode LIVE Right Here on June 11, 2014
8 pm EST

Subway, Copenhagen Zoo, PR Ethics & Paypal Memo on Episode 63 of The Crisis Show

Subscribe to me on YouTube

Episode #63 of The Crisis Show, which aired February 12, 2014, included discussions on multiple issues, including Subway's decision to remove a dangerous chemical from its bread supply after pressure from a blogger. We also discussed an incident at the Copenhagen Zoo in which a giraffe was euthanized in front of guests, the intersection of PR and think tanks, and the impact on PayPal from its CEO's scathing internal memo that went public. Host Rich Klein (NY) was joined by Shel Holtz (CA) and Greg W. Brooks (NV). 

 

Links related to this episode:

NBC story about Subway removing chemical from bread

NPR article about Copenhagen Zoo and online protests

NY Times story about PR firm and its non-profit think tank

TPM story on campaign trolling

Story about PayPal CEO memo

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Royal Mess for Royal Caribbean After Explorer of The Seas Returns

Subscribe to me on YouTube

Episode #61 of The Crisis Show, which aired January 29, 2014, was an analysis of the crisis facing Royal Caribbean and its Explorer of the Seas ship that returned to port earlier in the day after nearly 700 passengers fell ill with gastrointestinal viruses. Host Rich Klein of Rich Klein Crisis Management in New York was joined by cruise law attorney Jim Walker (Florida), who writes the popular Cruise Law blog. 


Links related to this episode:

Rich Klein Crisis blog post about Royal Caribbean

Jim Walker’s initial blog post about Royal Caribbean

Royal Caribbean CEO Richard Fein on CNBC (January 27, 2014)

Royal Caribbean Press Releases About Explorer of The Seas

Royal Caribbean on Twitter

Royal Caribbean PR on Twitter

CNN story on ship’s return to port (January 28, 2014)

Time Magazine’s iist of worst norovirus outbreaks aboard cruise ships 

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Freedom Industries, International Nutrition Fail Miserably In Crisis Management Tests

Subscribe to me on YouTube

Episode #60 of The Crisis Show, recorded January 22, 2014, examined how two companies -- Freedom Industries and International Nutrition -- failed crisis management basics in the aftermath of their respective crisis situations.   Host Rich Klein of Rich Klein Crisis Management in New York was joined by Gerald Baron of Agincourt Strategies

 
Links related to this episode:

Video of press briefing with Gary Southern, President of Freedom Industries

Initial statement issued by Freedom Industries

Commentary on Freedom Industries in West Virginia Metro News

Gerald Baron's blog post about Freedom Industries

Associated Press story about building collapse at International Nutrition in Omaha, NE

CORRECTIONS: In our intro, we incorrectly identified one of the companies as Freedom International. It is, in fact, Freedom Industries. We also misspoke in our intro about casualties in the water contamination incident caused by chemicals leaked from Freedom Industries. Thankfully, there were no deaths reported from the water contamination incident in West Virginia. However, in the building collapse at International Nutrition in Omaha, two people died and 17 were reportedly injured. We regret these errors and wanted to set the record straight. 

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Greyhound Silent On Social Media In Serious Crisis

Subscribe to me on YouTube

Episode #54 of The Crisis Show, recorded on October 9, 2013 examined how Greyhound failed to communicate effectively in the first day of a serious crisis - a tragic bus crash that occurred earlier in the day. Host Rich Klein of Rich Klein Crisis Management in New York was joined by Jonathan Bernstein of Bernstein Crisis Management in California

 

Links related to this episode:

Greyhound website news page

Greyhound’s Facebook page

Greyhound’s Twitter account

Crash victim Shara King’s interview with TV station (Fox 8 Cleveland)

WKYC (Cleveland) coverage of crash

Federal Motor Carrier Safety Administration homepage

Greyhound safety record investigated by Dayton, OH TV station (reportedly more than 100 Greyhound crashes in past two years)

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Walmart, Royal Caribbean, Rutgers University and Tim Cook – The Crisis Show

Subscribe to me on YouTube

Episode #41 of The Crisis Show, recorded May 29, 2013, talked about the reputation challenges this week faced by Walmart, Royal Caribbean, Rutgers University and Tim Cook of Apple.

Host Rich Klein was solo.


Links related to this episode:

Reuters story about Walmart fine

Walmart news release on pleas agreements 

Travel Weekly article about Royal Caribbean

Associated Press story about praise for Royal Caribbean

USA Today story about Rutgers’ reputation crisis

All Things Digital interview with Tim Cook of Apple

Join us for the next episode of The Crisis Show via YouTube.

The Crisis Show celebrates its first anniversary on June 12, 2013! Thanks to everyone who has supported us around the world. 

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.


Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com
.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein