Tag Archives: social media

Crashes of MetroNorth Railroad and TransAsia Plane

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Episode #92 of The Crisis Show, which aired February 4, talked about the transportation tragedies: Metro North railroad crash in New York and TransAsia airplane crash in Taiwan. Rich Klein (NY) was solo. 


 

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Two Years After Sandy: Emergency Management, Business Continuity & More

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Episode #85 of The Crisis Show, which aired October 29, 2014, discussed some emergency management, business continuity and communications lessons from Superstorm Sandy on the two year anniversary of the disaster.


 

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Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Legal Issues, Law Enforcement & Crisis Management In Ferguson

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Episode #80 of The Crisis Show, which aired live on August 20, 2014, was a discussion about the crisis in Ferguson, MO. Host Rich Klein (NY) was joined by attorney Richard Cutler (CA), communications specialist Gerard Braud (Louisiana) and TJ Hanlon, deputy sheriff in Dutchess County, NY.


Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Episode #77: Five Reasons Leaders Fail At Crisis Management

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Episode #77 of The Crisis Show, which aired July 9, 2014, was a discussion about a recent article written by host Rich Klein about the five reasons leaders fail at crisis management.

Send questions and comments to TheCrisisShow@gmail.com.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

KFC, Delta Airlines Social Media Snafus Plus Redskins Lose Trademark

Watch Episode #75 of The Crisis Show right here at 2:30 pm Pacific on June 18, 2014. Or anytime after that on tape.
http://www.youtube.com/watch?v=cvg_YTWMaC0

Rich Klein (NY) and Shel Holtz (CA) talk about Kentucky Fried Chicken, Delta Airlines and the Washington Redskins.

Social Media Wildfires: The Crisis Show

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Episode #67 of The Crisis Show, which aired March 19, 2014, was a discussion about social media wildires and how to deal with them. Host Rich Klein (NY) was joined by Chris Syme (Montana). 

Send questions and comments to TheCrisisShow@gmail.com.

Please use #TheCrisisShow on social media posts.

Tel: 917-470-3073  (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Royal Mess for Royal Caribbean After Explorer of The Seas Returns

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Episode #61 of The Crisis Show, which aired January 29, 2014, was an analysis of the crisis facing Royal Caribbean and its Explorer of the Seas ship that returned to port earlier in the day after nearly 700 passengers fell ill with gastrointestinal viruses. Host Rich Klein of Rich Klein Crisis Management in New York was joined by cruise law attorney Jim Walker (Florida), who writes the popular Cruise Law blog. 


Links related to this episode:

Rich Klein Crisis blog post about Royal Caribbean

Jim Walker’s initial blog post about Royal Caribbean

Royal Caribbean CEO Richard Fein on CNBC (January 27, 2014)

Royal Caribbean Press Releases About Explorer of The Seas

Royal Caribbean on Twitter

Royal Caribbean PR on Twitter

CNN story on ship’s return to port (January 28, 2014)

Time Magazine’s iist of worst norovirus outbreaks aboard cruise ships 

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

Experts Discuss 2014 Trends, Give Tips on Crisis & Reputation Management

Episode #59 of The Crisis Show, which aired January 8, 2014, was a 90-minute special episode that looked back on some crisis/reputation events of 2013 and offered real world advice to leaders in the areas of crisis management, crisis communications, social media, emergency management and workplace violence.

Host Rich Klein was joined by Mike McKenna, Felix P. Nater, Krishna De, Jonathan Bernstein, Erik Bernstein, Shel Holtz and Jane Jordan-Meir.

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

Greyhound Silent On Social Media In Serious Crisis

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Episode #54 of The Crisis Show, recorded on October 9, 2013 examined how Greyhound failed to communicate effectively in the first day of a serious crisis - a tragic bus crash that occurred earlier in the day. Host Rich Klein of Rich Klein Crisis Management in New York was joined by Jonathan Bernstein of Bernstein Crisis Management in California

 

Links related to this episode:

Greyhound website news page

Greyhound’s Facebook page

Greyhound’s Twitter account

Crash victim Shara King’s interview with TV station (Fox 8 Cleveland)

WKYC (Cleveland) coverage of crash

Federal Motor Carrier Safety Administration homepage

Greyhound safety record investigated by Dayton, OH TV station (reportedly more than 100 Greyhound crashes in past two years)

Please Tweet about any episode of the show using #TheCrisisShow or @TheCrisisShow.

Send questions and comments to rich@TheCrisisShow.com or TheCrisisShow@gmail.com.
Tel: 347-903-7361 (including sponsorship requests, guests inquiries)

For more information about the host:
Rich Klein

 

College Sports Crises (Rutgers) & Institutional Reputation (Louisville) on The Crisis Show Tonight

Tune in at 7 pm EDT tonight for an “All-Star” panel that will look at college sports crises and their impact on the institution’s reputation.

First, we’ll look at the fiasco surrounding Rutgers University and its men’s basketball coach, Mike Rice, who could be terminated by the time we go on air.

Then, we’ll talk about how the injury to University of Louisville’s Kevin Ware resulted in a social media wildfire — but also an opportunity for the student athlete and the university to enhance Louisville’s reputation.

We’ll be joined by Karen Freberg, a professor of strategic communications at the University of Louisville and a former collegiate athlete (track and field) herself.

We’re also expecting two former NCAA men’s basketball players – including one from Columbia who played in December 1975 at Madison Square Garden against Bobby Knight’s 1976 NCAA championship team.

Watch the show here.

If you want to Tweet in advance or during the show, please use #TheCrisisShow.

Founder/Host Rich Klein